Privacy policy

This translation is provided for convenience. The French version is the only legally binding text.

Who are we?

The address of our website is: https://www.grangedelabille.fr/.

The website is published by EURL LA GRANGE DE L’ABILLE, 1 Lieudit La Bille, 15400 Marchastel (contact@grangedelabille.fr), which is responsible for the processing of the personal data collected on this website.

Comments

When you leave a comment on our website, the data entered in the comment form, as well as your IP address and your browser’s user agent, are collected to help us detect unwanted comments.

An anonymised string created from your e-mail address (also called a hash) may be sent to the Gravatar service to check whether you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be publicly visible next to your comment.

Media

If you upload images to the website, we advise you to avoid uploading images containing EXIF GPS location data. People visiting your website can download and extract location data from these images.

Cookies

If you leave a comment on our website, you will be offered the option to save your name, e-mail address and website in cookies. This is only for your convenience, so that you do not have to enter this information again if you leave another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.

When you log in, we will set up a number of cookies to record your login information and your screen preferences. A login cookie lasts for two days, a screen options cookie for one year. If you tick “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

When you edit or publish a post, an additional cookie will be saved in your browser. This cookie contains no personal data. It simply indicates the ID of the post you have just edited. It expires after one day.

What are cookies?

This cookie policy explains what cookies are and how we use them, the types of cookies we use, that is, the information we collect using cookies and how this information is used, and how to manage cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded in your browser. These cookies help us make the website work properly, make it more secure, provide a better user experience, understand how the website performs and analyse what works and where it needs to be improved.

How do we use cookies?

Like most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mainly necessary for the website to work properly and do not collect any of your personally identifiable data.

The third-party cookies used on our website mainly serve to understand how the website works, how you interact with our website, to keep our services secure, to provide advertising relevant to you and, overall, to provide you with a better and improved user experience and to help speed up your future interactions with our website.

The types of cookies we use.

Necessary, functional, analytics, advertising.

Managing cookie preferences.

You can change your cookie preferences at any time. This will allow you to see the cookie consent banner again and to change your preferences or withdraw your consent immediately.

In addition to this, different browsers offer different methods for blocking and deleting the cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to the support documents on managing and deleting cookies for the main web browsers.

Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you use another web browser, please consult your browser’s official support documents.

Website forms

The website offers three forms: a contact form, a stay request form (dates, number of people, desired room, table d’hôtes or picnic, message) and a gift voucher order form (option, number of nights, dinners, wellness experience, first name of the person to whom it is given, message, how the voucher is received).

The information you enter (last name, first name, e-mail address, telephone number if you provide it, message and the information specific to each form) is used only to answer your request, to organise your stay or to prepare your gift voucher. Its use is based on your consent, which you give by ticking the box provided for this purpose before sending.

It is sent by e-mail to contact@grangedelabille.fr and recorded in the website’s administration area, managed with the Fluent Forms plugin. It is never passed on to other companies or organisations for advertising purposes. It is kept for the time necessary to process your request and your stay, within the limits set out in the section “How long we keep your data” below.

To view, correct or have deleted the information you have sent, write to contact@grangedelabille.fr.

Google reviews

The website displays the latest reviews published by internet users on the Google listing of La Grange de L’Abille: name or pseudonym of the author, date, rating and text of the review, as they are public on Google. These reviews are retrieved automatically from the establishment’s Google account by means of the WP Social Ninja plugin, then stored in the website’s database. They are reproduced without modification.

To display these reviews, your browser does not connect to Google: they are served by the website itself. The “See the reviews on Google” links take you to Google, whose privacy policy applies (https://policies.google.com/privacy). If you are the author of a review, you can edit or delete it from your Google account; for any request concerning its display on this website, write to contact@grangedelabille.fr.

Instagram, Facebook and route services

The website contains links to our Instagram (https://www.instagram.com/la_grange_de_l_abille/) and Facebook (https://www.facebook.com/Katinkadelabille/) accounts, as well as route links to Google Maps and Waze. These links do not transmit any data by themselves: if you click, you leave the website and the privacy policy of the service concerned (Instagram and Facebook: Meta; Google Maps: Google; Waze) applies.

You can also contact us or order a gift voucher via Instagram; the messages you send then are subject to the terms of that service.

Content embedded from other websites

Articles on this website may include embedded content (for example videos, images, articles…). Content embedded from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you have a logged-in account on their website.

Use and transmission of your personal data

If you request a password reset, your IP address will be included in the reset e-mail.

How long we keep your data

In accordance with the General Data Protection Regulation (GDPR) and the recommendations of the CNIL (the French data protection authority), we keep your data only for as long as necessary for the purpose for which it was collected. Once these periods have ended, it is deleted or anonymised.

• Message sent through the contact form: for as long as it takes to answer your message, then at most 3 years from the last exchange with you.
• Stay request that did not lead to a booking: at most 3 years from the last contact with you.
• Stay booked or gift voucher ordered: for the duration of the contractual relationship, then 5 years as evidence in case of a dispute (limitation period under Article L. 110-4 of the French Commercial Code).
• Accounting records (invoices, proofs of payment): 10 years (Article L. 123-22 of the French Commercial Code).
• Cookies set with your consent (audience measurement): at most 13 months; the data collected through these cookies is kept for at most 25 months.
• Google reviews displayed on the website: for as long as they are published on the establishment’s Google listing; they are removed from the website at the author’s request or when they are deleted from Google.
• Connection logs (IP address) kept by the website’s host: 1 year, as required by law.
• Comments: if you leave a comment, the comment and its metadata are kept for at most 3 years from its publication.

For accounts that register on our website (where applicable), we also store the personal data indicated in their profile. All accounts can see, edit or delete their personal information at any time (except their username). The website managers can also see and edit this information.

The rights you have over your data

If you have an account or if you have left comments on the website, you can request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security purposes.

In accordance with the GDPR (Articles 15 to 22) and the French Data Protection Act of 6 January 1978, you have the right of access, rectification, erasure, restriction of processing, objection and portability of your data, as well as the right to withdraw your consent at any time, without affecting the processing already carried out. To exercise these rights, write to contact@grangedelabille.fr: we will reply within one month. If there is reasonable doubt about your identity, proof of identity may be requested.

If, after contacting us, you consider that your rights are not being respected, you may lodge a complaint with the CNIL (Commission nationale de l’informatique et des libertés), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, www.cnil.fr.

Transmission of your personal data

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